Delivery
Delivery options to the UK:
Our Infinity Roses are despatched from a different warehouse to our Personalised Gifts & Homeware, and therefore they have different delivery options. Please see delivery costs below:
Infinity Rose Orders:
Standard Delivery (3-5 working days) - delivered via Royal Mail - £2.99
Express Delivery (1-2 working days) - Tracked and delivered via Royal Mail - £4.99
Specified Date Delivery (Monday-Friday)* - Usually via special delivery via Royal Mail to be delivered before 1PM on the date of your choice - £9.99.
Saturday Specified Date Delivery* - Usually via special delivery via Royal Mail to be delivered before 1PM on a Saturday - £15.99.
Personalised Gifts & Homeware Orders:
Standard Delivery (3-5 working days) - delivered via Royal Mail - £2.99
If your order contains both Infinity Roses & Personalised Gifts/Homeware, these will be delivered separately, both between 3-5 working days from when the order was placed.
*Further information about UK Shipping
*If you would like your roses to be delivered on a specific day, please select the date on the cart page. You will also need to select the correct shipping option on the delivery page. Please note that if the correct shipping option is not selected and paid for, then the roses will be delivered by standard delivery. Specified date delivery is only available on Infinity Rose orders. Please note that we do not deliver on UK bank holidays and therefore if a bank holiday is selected, we will deliver the following working day.
We do occasionally use courier services from Hermes and DHL so please allow until 7pm for delivery if specified delivery is selected.
Tracking number can be sent to customers upon request.
Please note that our delivery rates will vary for each order and this is automatically calculated at the checkout. Please note that all orders are hand made on order. Orders placed before 3pm will be manufactured the same day. Orders placed after 3pm will be manufactured the following day and therefore please allow an extra day for the delivery. Orders will only be dispatched on weekdays unless requested otherwise.
Delivery outside of the UK:
Standard Delivery - Tracking will not be available with this delivery option. All orders shipped to addresses outside of the United Kingdom are shipped via Royal Mail, DHL or UPS. Delivery times and prices will vary based on destination. Please allow two to three weeks for delivery - from £5.99.
Tracked Delivery - The full tracking details are available with this order. All orders shipped to addresses outside of the United Kingdom are shipped via Royal Mail, DHL or UPS. Delivery times and prices will vary based on destination. Please allow up to two weeks for delivery - from £14.99.